Problems Receiving AutoProConnect E-mail

If you have emailed any of our departments, but have not received a response, it may be that our email replies are being blocked by your browser settings, spam filters or by your internet service provider (ISP).

Even legitimate commercial email, like email from our customer service departments or Order Status notifications can be blocked. If you believe this is happening, you may be able to add us to your Safe Sender List or address book to eliminate the problem. You may also want to review the help section of your email program or contact your ISP and see how to loosen the settings that filter or block email that you receive.

Once you’ve made changes to your settings, email us once more and we’ll gladly answer your question again. If you still do not receive a reply, email us with “Contact Requested” in the subject line with your telephone number in the body of the email and one of our friendly customer service representatives will promptly contact you.